Terms & Conditions
About Us
Ain’t No Udder is a skincare business based in Brighton, UK. All of our products are handmade in small batches using natural, locally sourced ingredients.
Products & Descriptions
We do our best to ensure that all product descriptions, images, and information on this website are accurate and up to date.
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As our products are handmade from natural ingredients, slight variations in colour, scent, or texture may occur between batches.
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Our products are for external use only. They are cosmetic products and are not intended to diagnose, treat, cure, or prevent any medical condition.
Orders & Payments
We do our best to ensure that all product descriptions, images, and information on this website are accurate and up to date.
As our products are handmade from natural ingredients, slight variations in colour, scent, or texture may occur between batches.
Our products are for external use only. They are cosmetic products and are not intended to diagnose, treat, cure, or prevent any medical condition.
Shipping & Delivery
UK standard delivery: £3.99. Free delivery on orders over £30.
Orders are typically dispatched within [2–3 business days].
Delivery times may vary depending on location and circumstances beyond our control (e.g. postal delays, strikes, or courier issues).
Returns & Refunds
Due to the nature of skincare products, we cannot accept returns once they have been opened or used.
If your order arrives damaged, faulty, or incorrect, please contact us within 14 days of receipt at aint-no-udder@gmail.com, and we will arrange a replacement or refund.
We may ask for photos of any damaged or incorrect items to help us resolve the issue quickly.
Allergies & Patch Testing
All ingredients are clearly listed on our website and product labels. It is your responsibility to check these before purchase.
As with any skincare product, we recommend performing a patch test before first use.
Ain’t No Udder is not responsible for adverse reactions or allergies that may occur.
Privacy Policy
We respect your privacy and handle your personal data in accordance with our Privacy Policy.
Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Governing Law
If you have any questions about these Terms & Conditions, please contact us at:
Brighton, United Kingdom.